Manufacturing Facility Organization ReDesign – 2022
Challenge – A USA based garage door manufacturing multi site facility with 200 employees having challenges with compliance, inefficiencies in work processes, NFPA/OSHA noncompliance and time management issues that were causing them to lose money on projects, risk management, high turnover and low employee satisfaction. Solution – Collaborated with client and conducted a organization redesign […]
NewRelic observability
Challenge – The federal government agency manages and secures a vast and complex IT infrastructure that supports critical public services, such as healthcare systems under the Health Insurance Portability and Accountability Act (HIPAA) or social services platforms. These systems are often distributed across multiple cloud environments and consist of a wide variety of applications, networks, […]
Program Support – Generative AI to support market research question consolidation
Challenge – Client was facing the challenge of delivering real-time, personalized customer support across various communication channels can greatly benefit from integrating cloud contact center solutions with AI-powered technologies. One use case is that government contracting officers face challenges in responding to voluminous inquiries from sources sought and RFPs, requiring them to provide precise, consistent […]
Diversity Equity and Inclusion – Pseudonymous Blockchain Survey
Challenge – Due to lack of trust in most systems because of fear of retaliation through data collection, stakeholders survey and focus group participation is minimized. Solution – Provided emerging technology solution that utilizes, distributed ledger, artificial intelligence, and machine learning to assist with the survey dissemination, data collection and data analysis. Using data collection […]
SBIR Student Project
Challenge – A USA based University System wanted to provide a high-impact emerging technology project that will accelerate students STEAM professional development, help learn how to put knowledge and skill into action and will give them a competitive edge in a growing market. Solution – The students assessed customer and competitor data and leveraged weekly […]