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Challenge – A USA based garage door manufacturing multi site facility with 200 employees having challenges with compliance, inefficiencies in work processes, NFPA/OSHA noncompliance and

Challenge – The federal government agency manages and secures a vast and complex IT infrastructure that supports critical public services, such as healthcare systems under

Challenge – Client was facing the challenge of delivering real-time, personalized customer support across various communication channels can greatly benefit from integrating cloud contact center

Challenge – Due to lack of trust in most systems because of fear of retaliation through data collection, stakeholders survey and focus group participation is